Berrocal Professional Hair Products
Privacy Policy
Effective upon membership registration
Berrocal Professional Hair Products (hereinafter referred to as “we,” “us,” or “our”) respects your privacy and values our relationship with you.
When you visit our store (the “Store”), which is established through the SaaS service provider SHOPLINE (“SHOPLINE”), we may collect, process, and use your personal data (including data of your employees, representatives, or agents acting on your behalf). If you browse or make purchases on the Store, we may also collect and process your personal data.
We fully recognize the importance of personal data and are committed to ensuring the integrity and security of the Store. This Privacy Policy describes the types of personal data we collect, how we use it, with whom we share it, and the choices available to you.
This Privacy Policy explains:
- What we collect
- Information you provide
- How we use personal data
- Use of cookies and tracking technologies
- How we process, share, transfer, and disclose personal data
- Your rights and choices
- How we protect personal data
- Updates to this policy
- How to contact us
What We Collect
We may collect personal data from various sources, including when you interact with our Store, extensions, or our social media platforms (such as Facebook and Instagram).
If you are a registered member, your purchase records from physical stores may also be collected (if applicable).
We may also automatically collect information about your device and usage through cookies, server logs, and similar technologies.
Categories of Personal Data
The personal data we collect may include:
- Identification Data
- Name, date of birth, address, phone number, email
- Financial details (e.g., credit card or bank account info)
- Government identification numbers (e.g., ID number, tax ID)
Information You Provide
You may provide personal data when:
- Registering on our Store
- Making purchases
- Using our social media or applications
Types of data may include:
- Contact details (name, address, email, phone number)
- Age and date of birth
- Gender and preferred language
- Username and password
- Payment and billing/shipping details
- Purchase history
- Preferences and communication choices
- User-generated content (photos, reviews, etc.)
- Social media information (profile, location, etc.)
- Device identifiers (IP address, MAC address, etc.)
Providing personal data is voluntary, but failure to do so may limit access to certain services.
Why We Collect Personal Data
We collect personal data to provide services, including but not limited to:
- Customer management and service
- Consumer protection
- E-commerce operations
- Identity verification
- Dispute resolution
- Transaction security
- Debt collection
- Marketing and updates
- Fraud detection and legal compliance
- Safety and risk monitoring
- Contract fulfillment
- Legal obligations
How We Use Personal Data
We may use your data to:
- Send marketing communications
- Provide requested services
- Process orders and payments
- Manage your account
- Respond to inquiries
- Personalize advertising
- Conduct promotions or events
- Improve our business and services
- Perform analytics and research
- Comply with legal obligations
We may also use your data for other purposes disclosed at the time of collection.
Direct Marketing
With your consent, we may use your personal data for direct marketing via:
- SMS
- Phone
- Social media
- Apps
You may opt out at any time free of charge.
Cookies and Tracking Technologies
What are Cookies?
Cookies are small files stored on your device to recognize your browser and preferences.
How We Use Cookies
We use cookies to:
- Identify users
- Improve user experience
- Analyze browsing behavior
Managing Cookies
You can disable cookies via browser settings, though some features may not function properly.
How We Process, Share, Transfer, and Disclose Data
Processing
We may share data with third-party service providers (e.g., payment processors, logistics providers) under confidentiality agreements.
Sharing
We do not share personal data unless:
- With your consent
- Required by law
- For public interest or safety
- For legal investigations
We may share data with SHOPLINE and partners for service delivery.
Transfer
We do not transfer control of your data except under legal or business restructuring circumstances.
Disclosure
We do not publicly disclose personal data unless required by law or agreement.
Your Rights and Choices
You have the right to:
- Access your data
- Correct inaccuracies
- Request deletion
- Withdraw consent
- Opt out of marketing
Email Opt-Out
Click “unsubscribe” in emails or contact us.
SMS Opt-Out
Contact us to stop receiving messages.
Location Data
You may disable location sharing via device settings.
Data Access Requests
Contact us to review, update, or delete your data.
Data Protection
We implement administrative, technical, and physical safeguards to protect your data. However, no system is completely secure.
For more details, refer to SHOPLINE’s Privacy Policy:
https://shopline.tw/about/privacy
Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on the Store with the latest revision date.
Contact Us
If you have any questions or requests, please contact us:
Email: twberrocal@gmail.com
Phone: 05-5882845